• What is Classic Packers?

  Classic Packers provides dependable and cost-effective relocation and storage solutions across multiple cities, combining expert moving services with secure, professionally managed warehousing for a hassle-free experience.

• How does Classic Packers work?

  Our process is straightforward. We collaborate with trusted local moving teams to pack and transport your belongings, store them safely in our warehouses, and deliver them back whenever required. You can stay updated through the Classic Packers dashboard.

• Where are Classic Packers services available?

  Classic Packers currently operates in major metro cities across India, including Bengaluru, Chennai, Hyderabad, and more. If your location is not listed, feel free to contact us and we’ll check availability.

• What items are allowed for storage?

  Most household and commercial items can be stored, except those restricted by safety or law. Prohibited items include liquids (including alcohol), perishable goods, hazardous or flammable materials, illegal substances, and firearms or ammunition.

• How are storage charges calculated?

  Storage, pickup, and delivery costs are determined based on the volume of goods and the storage duration. Our move coordinator estimates the required space, and final billing is adjusted based on actual usage at pickup.

• When will I receive my move-in invoice?

  A token amount is collected at booking confirmation. After pickup and inventory verification, the final move-in invoice is generated within 3–5 working days. Monthly invoices follow as per the billing cycle.

• How can I cancel my Classic Packers storage plan?

  To cancel, contact your Classic Packers account manager or support team. Early exits before the minimum commitment period may attract termination charges. Item return is typically scheduled within 7 days, subject to availability.

• What is the monthly billing cycle?

  Your storage subscription begins on the move-in date. Monthly billing repeats on the same date each month, with invoices issued a few days in advance and payment due by the end of the cycle.

• What happens if I miss a payment?

  Payments should be made on time to avoid penalties. Delayed payments may incur late fees (up to 10% of the outstanding amount). Payment reminders are sent via email and SMS.

• Are there extra charges for additional services?

  Yes. Services such as dismantling furniture, handling air conditioners, or custom woodwork may involve extra costs. These will be clearly communicated by your Classic Packers coordinator beforehand.

• Does Classic Packers provide packing assistance?

  Yes. Our moving partners supply packing materials and assist with packing on pickup day. Special items like pianos, safes, or gym equipment may require prior arrangement.

• Can I personally visit the storage facility?

  No. For security reasons, our warehouses are not open to public visits. All pickups and deliveries are handled through our logistics team, but you may request item returns as needed.

• Can delivery and pickup be scheduled together?

  Yes. We can arrange combined deliveries and pickups upon request. Inform your Classic Packers representative in advance so logistics can be coordinated efficiently.

• What if additional items are added during pickup?

  If the final inventory differs significantly from the original estimate, the pricing may be revised. Notifying us in advance helps ensure accurate planning.

• Can full gas cylinders be stored?

  No. For safety compliance, gas cylinders must be completely emptied before they can be accepted for storage.

• How do I arrange delivery of my stored items?

  You can schedule delivery by contacting your Classic Packers account manager or support team. A minimum of one week’s notice is recommended for smooth coordination.

• Is delivery charged separately?

  Yes. Transportation and unloading charges for delivering items from storage to your location are billed separately at the time of delivery.

• How safe are my belongings?

  Your items are stored in secure commercial warehouses with round-the-clock monitoring, restricted access, and professional handling. Optional insurance coverage is also available upon request.

• Is identification required?

  Yes. KYC verification is mandatory. You’ll be required to submit two government-issued ID proofs, such as Aadhaar and PAN, before pickup or during registration.

• Why is KYC mandatory?

  KYC helps ensure security, regulatory compliance, and transparency throughout our storage and relocation operations.

• Do storage charges increase over time?

  Yes. Storage fees may be revised annually (typically by 5–10%) to account for operational and real estate cost changes. Customers are informed in advance.

• Is consent required for annual price revisions?

  By continuing to use Classic Packers services, you acknowledge and accept potential annual pricing adjustments, which will always be communicated beforehand.